Dear Valued Customer,

Effective 1 October 2023, the registration and password reset for UOB Online Banking (UOB Personal Internet Banking and the UOB TMRW app) can no longer be performed online.

To ensure your banking experience remains safe and secure, these services are now available only via our ATMs or UOB branches nationwide.

Option 1: Use any UOB ATM (Available daily: 6.00 am – 12.00 midnight)

To Register for UOB Online Banking:

1. Visit any UOB ATM.
2. Select the ATM menu based on your card:
• Credit Card: Others > Internet Banking > Online Banking Registration
• Debit Card: Others > Others > Online Banking Registration / Password Reset > Online Banking Registration
3. Create an 8-digit temporary password (numbers only) and re-enter to confirm.
4. Enter your Malaysian or Singapore mobile number.
5. Acknowledge the message shown on the ATM screen to continue.
6. Collect the ATM slip. Your temporary username will be printed on it.
7. Log-in to UOB Personal Internet Banking or the UOB TMRW app using the temporary username and the 8-digit numerical password you created at the ATM.
8. Complete your registration by creating your own username and password.

To Reset Your Password:

1. Visit any UOB ATM.
2. Select the ATM menu based on your card:
• Credit Card: Others > Internet Banking > Password Reset
• Debit Card: Others > Others > Online Banking Registration / Password Reset > Password Reset
3. Create an 8-digit temporary password (numbers only) and re-enter to confirm.
4. Acknowledge the message shown on the ATM screen to continue.
5. Collect the ATM slip. It will show your existing username.
6. Log-in to UOB Personal Internet Banking or the UOB TMRW app using your existing username and the 8-digit numerical password you created at the ATM.
7. You will be prompted to create a new password to complete the reset.

Option 2: Visit any UOB Branch (Operating hours: Monday to Friday, 9.30 am – 4.00 pm)

Speak to any of our customer service staff for assistance.